Cancellation Policy

SRMC has a 24-hour cancellation policy.

We value your time and hope that you value our time as well.

Missed appointments and appointments cancelled with less than 24 hours notice affect our community of clients as well as our practitioners.  So that we have adequate time to fill a vacant spot, we request that you call in your cancellation as early as possible.

To cancel an appointment, please call the office at 206.284.8389 and email us at to be sure we receive your request in a timely manner.

The following are our cancellation fees and late arrival guidelines:

  • With less than 24 hours notice of a cancellation we will charge half the session price (payment will be required in order to re-book)
  • If you do not show up for you appointment you will be charged the full price of the session (payment will be required in order to re-book)
  • If you arrive late to your appointment you will be charged the full session price and the appointment will end at the scheduled time
  • If you are using a gift certificate and give less than 24 hours notice or do not show up for your session, the gift certificate will be forfeit

In the case of illness or treacherous weather:

If you have a contagious illness, please stay home. If you are ill or if you feel unsafe traveling to your appointment, please call 206.284.8389 as soon as you realize you can’t make it. To increase the odds your practitioner will get the message in a timely manner, please email us at in addition to calling. If you have your practitioner’s cell phone number, please also notify them individually.

In cases such as these, we will not charge a cancellation fee. However, please know we trying our best to be there for you (even in the bad weather), so the earlier you notify us the better we can redesign our day and remain safe ourselves.

If we are sick or can’t make it through the snow to see you, we will notify you through every means we have available to us as soon as possible as well.

For the rest of our client policies, including our courtesy reminder notification procedures, please click here.

This school is licensed under Chapter 28C.10RCW.
Inquiries or complaints regarding this private vocational school may be made to: Workforce Board,
128-10th Ave. SW, Box 43105, Olympia, WA 98504 - Phone: 360-709-4600 - Web:

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